Hi!
I have same issue as https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
or https://support.box.com/hc/en-us/community/posts/8171026549139-Storage-Full-But-it-Isn-t
Can someone help to run the same script on my account please?
Thank you.
Hi there,
Welcome to Box Community!
I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.
Thank you for posting!
Best,
Ann
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