I want to download files from Box. When I click download at a file, nothing happens. I have tried multiple browsers and got help from IT at my company, with no solution to the problem. My colleague downloads the files with no problem.
Question
Have problems with download of files
Hi Henrik,
Welcome to the Box Community! I'm happy to help.
It looks like you are trying to download files that was shared to you.
I suggest that you check this article from our Box Product Support page about "Understanding Collaboration Permission Levels" regrding the type of access level you have on this folder.
https://support.box.com/hc/en-us/articles/360044196413-Understanding-Collaborator-Permission-Levels
Best,
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