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Question

Has the shared link default changed?

  • May 23, 2025
  • 1 reply
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It used to be I could share a link and anyone could view. I never had to go in and change the access level. This is hugely inconvenient for me as I use box via finder all day every day and share out links very frequently. One day I started getting notifications that no one could view the stuff I was sharing. Is there anyway I can fix this? I'm part of a larger enterprise account and no one has changed anything.

    1 reply

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    Hi Bella, 

    Welcome to the Box Community, I'm happy to help!

    Please take a look at this article: https://support.box.com/hc/en-us/articles/360043697094-Creating-Shared-Links and check if your Shared link has the correct access type set for the people you are sharing your links to

    If you did not make changes with your shared link permissions/ settings, its likely its your organization's sharing settings that may have changed or one of your collaborators (if your file/ folder is shared with collaborators) may have change the access type of that link.

    Hope this information helps!

    Thanks for posting and let us know if you have other questions!

    Regards, 

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