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Question

Hangs when I try login

  • September 28, 2026
  • 1 reply
  • 21 views
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1 reply

Rona Box
  • Community Manager
  • September 30, 2026

Hi ​@pbwiz, 

Welcome to Box Community, and we’re here to assist regain your Box access! 

 

When you log in, just use the Box login URL: account.box.com and if the error persists, you can resolve this by using these initial troubleshooting steps: 

Hope it works! Let us know if you have additional questions. 

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