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Question

Had locked the box file but it can be unlocked by someone

  • May 23, 2025
  • 2 replies
  • 19 views

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Hi,Team

I had locked the box file but it can be unlocked by someone, so how to prevent someone unlock it ? Otherwise I do not know the usage of this lock function ,thanks.

2 replies

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Hi Li Zhi He,

Welcome to the Box Community! I'm happy to help.

I suggest that you check this article from our Box Product Support page on a thorough explanation about  "Locking and Unlocking Files".

https://support.box.com/hc/en-us/articles/360043697174-Locking-Unlocking-Files

Best,


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if one box file opened by multi-users in box drive, one of the users save the file, a new file with name will be created. is there any way to avoid this?