I have a google gsuite account and my email address has changed. When I try to login to my box.com account, I get an error saying I need to use the old email address which is no longer possible.
How can i fix this or delete the account so i can start over?
Hi
Welcome to Box Community, and we’ll help with your login error!
I’ll go ahead and create a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch.
Thanks for posting and we look forward in getting this sorted out very soon!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.