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Question

Group tasked twice in Relay workflow

  • May 22, 2025
  • 1 reply
  • 6 views

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I have a workflow that assigns a general task to a group. Relay tasks each member of the group twice. Relay tasks correctly when individuals are named. I created a test workflow to assign a general task to a different group. The result was the same--each member was tasked twice.

1 reply

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Hi Michelle, 

Welcome to the Box Community!
 
This would be something our Box Support team would like to investigate with you and may require specific account information. 
 
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.
 
Thanks for your patience!