The account from which my monthly invoice amount is automatically deducted is having some issues, and so the auto deduct has bounced back twice. Everything will be resolved on my end by Monday the 20th but I can't afford to get shut out of Box at all. Is there a grace period of some sort in place?
Hi Erin,
Welcome to Box Community and glad to help!
You can create a ticket or use billing@box.com and reach out to our Billing team for assistance.
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