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Question

Got an email "detected a significant increase in bandwidth use"

  • May 27, 2025
  • 1 reply
  • 21 views

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Hi, I got the email regarding the bandwidth violation. They said they have implemented preventative measures to limit my bandwidth.

I also read their article page "Understand How Box Measures Bandwidth Usage"

I'm using Business Plus plan at the moment. If I upgrade to Enterprise Plus plan, would it solve this limitation? It's pretty urgent that I'd like to resolve to use their services again as fast as possible.

Any information is greatly appreciated!

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to assist! 

For more details, please contact our Sales team using box.com/pricing. 

Thanks for posting!