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Hello,


A folder was shared with me which requires a strong password.  I sign into box using the google SSO, and am unable to set up a separate password for box (nor do I want to).

I see there are many similar threads here.  How can I resolve this issue?

Thanks,
Brian.

Hi Brian, 


Welcome to Box Community and glad to assist! 


To setup your password, please follow this process: 


  1. Visit https://app.box.com/reset and enter the email address associated with your Box account.

  2. Check your email, you will receive an email with a link to reset your password.

  • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.


    • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.

    • Also, check your spam folder in your email client for this email.


Thanks for posting! 

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