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Something changed now company wide we cannot make a copy of a google document. "Make a copy" is greyed out along with "New/Document". When opening a google doc that is stored on box we are asked to sign in to google every time, which is different. I've gone through every support article I can find and so far have:


  • Cleared the cache

  • made sure 3rd party cookies are enabled

  • uninstalled box in google admin company wide, then re-installed

  • disabled google integrations on box admin then re-enabled. 

  • checked google settings to make sure users should have correct permissions. 

To no avail. Any ideas? Thanks in advance. 

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