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Question

Google account and login not the same

  • July 12, 2025
  • 0 replies
  • 30 views

  • New Participant

I cannot login to my account without this error 

“We found an issue with your account

Going forward, Box will require that your Google account address matches your Box account address”

But my box login and google will never be the same because it's two different emails. Please advise. I need access to my account ASAP