We are now getting notifications anytime a files is deleted on a shared folder. This has not happened until recently. I am a new Box admin and wonder if I did something incorrectly when I added folks to a folder as editors.
Any help would be appreciated.
Thanks.
Hi Jiffie,
Welcome to the Box Community!
Running a report might be handy to investigate incidents such as this.
Admins with access to the Reporting menu can to run a User Activity report to see who among your collaborators and what service they were using when this "Delete" action took place. You may use the information from the report (example timestamps) to further investigate the action and activities of the user that may have caused deletion of the item in Box.
Hope that helps!
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
