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Question

Getting a failed to sync message, but the file does get uploaded

  • May 23, 2025
  • 2 replies
  • 15 views

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This problem only started a few weeks ago. When I drop a file in my sync folder, I get a message right away that say that the file failed to sync. However, after a few minutes, the file does get upload to the Box server. What is going on?

2 replies

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Hi there, 

Welcome to the Box Community, I'm happy to help!

This issue might due to an unstable network connection. Can you try connecting to a different network to see if the same behavior occur?

Best Regards, 


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I only have one network in my house and it’s a wired connection.  I never had this problem in the 4.5 years that I have been living in this house and having the same ISP.  Then a few weeks ago the problem started to happen.  It happens about 95% of the time.  Sounds like a problem with your program.