Hi Team,
I'm developing an app that uses the box SDK to get document information.
I've been getting 429 errors for about a month for a particular user.
(from 2021-05-25 to 2021-06-28）
ex.
{
"type":"error",
"status":429,
"code":"rate_limit_exceeded",
"help_url":"http:\/\/developers.box.com\/docs\/#errors",
"message":"Request rate limit exceeded, please try again later",
"request_id":"g4ytadgquqa50tdv"
}
I think it's over the user-based rate, but I'm not sure.
・Is there a way to see which rate is being exceeded?
・When will it be cleared?
Our license is "Business Plus".
Thanks in advance.