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Question

Getting 403 error suddenly

  • May 27, 2025
  • 1 reply
  • 14 views

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I have a integration set up and all is working finer then suddenly started getting a 403 error when uploading a file. This is using enterprise id, been working fully then suddenly today getting 403 error.

Code: access_denied_insufficient_permissions

 

No updates have been made to the code or account.

 

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Ashley,

Welcome to Box Community!

This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.

Thank you for posting!

Best,
Ann