Get Share Link or Create Share Link throw 404 error

Hello, 

Thanks so much for using our Platform and Development Forum! 

I usually see people getting 404 errors for this when the user associated with their token is not a collaborator on the content they're trying to get the shared link for. 

If the user associated with your token is indeed a collaborator, please provide the full body error response you receive (including the request ID), so I can take a look on the backend for more details about your error! 

Best, 

Kourtney 

This is my error:

{
"type":"error"
"status":404
"code":"not_found"
"help_url":"http://developers.box.com/docs/#errors"
"message":"Not Found"
"request_id":"dknwb7fvh5yh3h9y"
}

I set access is "open" , password is "null" and download is "true" so I develop my website use access token. Thanks for supporting!

Hello, 

It looks like you're using the try it function on our developer website to do this. Could you please provide me with the file/folder ID you're passing? 

Best, 

Kourtney 

I'm having a similar issue; I have Python code working fine to set get_shared_link to either "open" or "company", but it throws the 404 when trying to set to "collaborators".

I'm able to run the API test using the same folder at https://developer.box.com/reference/put-folders-id--update-shared-link/, and can choose any of open, company, or collaborators, so it seems like I should have permissions to run it from my own python code (after making the OAuth connection):

item = client.folder(folder_id='138891053549').get()
url = item.get_shared_link(access='collaborators', allow_download=True)