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Question

Get external folder

  • May 22, 2025
  • 3 replies
  • 32 views

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Hello. I need to get an external folder using API. Method "GetFolderItems" doesn't return external folders. How can I get all external folders?

3 replies

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Hi ,

 

The best option will to have the account that you are trying to access the folder from set up as a collaborator (endpoint info) for the folder. That will give you permission to access the data if it is owned by someone outside your enterprise / company.

 

- Jon


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I have the same problem. The originator of the folder set me as co-owner, and it shows in the web-ui. But if I use CLI with the command [box folders:items 0 --as-user:########], it returns everything except the shared folder.


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I am having the same problem as well. Any solution from the box dev team?