I can't download Box tools, which is stopping me downloading any presentations and Excel docs. When I try, nothing happens. Any suggestions to overcome this?
Thank you in advance!
Question
Gabriel Gleeson
Hi Gabriel,
Welcome to the Box Community! I’m happy to help.
Can you please try this Microsoft fix tool and see this will allow you to automatically repair issues:
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.