Skip to main content
Question

Further Verification

  • Dec 10, 2025 4:52 PM UTC
  • 1 reply
  • 171 views
  • Translate All

Please can anyone tell me what is the meaning of this “There was an error processing your request.

Your account needs further verification, please submit a ticket at support.box.com.” 

What can I do to go further?

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • Dec 11, 2025 8:23 PM UTC

    Hi ​@acampbell, 

    Welcome to Box Community, and we’re glad to assist! 

    For us to further discuss this error, I have submitted a new case and the Box Product Support team will reach out to you shortly. 

     

    Thanks for posting, and please keep an eye out! 

     

     

    Translate
    Terms of ServiceAccessibility statement