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I deleted all files and yet I still have full storage, how can solve it?


I need to upload new files/


thanks.

Hi Maria, 


Welcome to Box Community and glad to help! 


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting! 

Hello. I am having a similar issue. I have only used 688.2 MB of my 10 GB account. Box is telling my I do not have enough free space for a 418 MB file. Please advise. Thank you

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