Skip to main content
Question

Full File Storage after deleting files

  • May 23, 2025
  • 1 reply
  • 60 views
Forum|alt.badge.img

Good afternoon, 

Could you please update my storage as a bunch of files were deleted yesterday, but my storage is still almost full.

    1 reply

    Forum|alt.badge.img

    Hi Mary, 

    Welcome to Box Community and I'm here to help!

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting! 

    Terms of ServiceAccessibility statement