Skip to main content
Question

FTP upload

  • May 22, 2025
  • 2 replies
  • 198 views
Forum|alt.badge.img

I want to allow a customer who is not a collaborator upload a banking form (so I need encryption) to a box folder that is upload only and they can't see anything else in it.  Does box have this functionality?

    2 replies

    Forum|alt.badge.img

    Hi Mary, 

    Welcome to the Box Community, I'm happy to help!

    The user must be able to see the folder on their "All Files" page and has to be a collaborator in order for them to be able to upload files on Box with FTP, so this would require others login to Box or sign up for an account, and aside from this, this will require them to subscribe to a Business or higher plans to be able to connect with FTP.

    If you need to collect documents from customers that are non-Box users, I recommend using Box's File Request feature. Box File Request gives you a fast and secure way to request files and associated metadata from anyone. To learn more about this feature, please take a look at these articles:

    File Request feature is available to all of Box's paid plans. You can check go to this page to see the different plans Box offers.

    Thanks for reaching out and please let us know if you have any questions!

    Regards,

    • Huwwy
    • New Member
    • October 20, 2025

    Hi Do you have any connection instructions in setting up an ftp to a folder, i want try and transmit from Camera direct to a folder?

    Terms of ServiceAccessibility statement