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Question

FTP not working after account upgrade

  • May 22, 2025
  • 1 reply
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I'm trying to download multiple files on a linux server. The command I was given is

xargs -n 1 /usr/bin/curl -1 -v --disable-epsv --ftp-skip-pasv-ip -u [personal information--redacted]:XX -O --ftp-ssl < FilesURLs.txt

I get an error message that ftp is not enabled for free users. I upgraded to "Personal Pro" but still get the error message. Thanks in advance for any help.

 

USER [personal information--redacted]
{ [5 bytes data]
< 331 User name okay, need password for [personal information--redacted]
} [5 bytes data]
> PASS
0 0 0 0 0 0 0 0 --:--:-- 0:00:01 --:--:-- 0{ [5 bytes data]
< 530 Box: FTP is not enabled for free users. Upgrade here: https://www.box.com/upgrade

 

    1 reply

    C
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    Hi Jeff, 

    Welcome to the Box Community!

    FTP is available to business and enterprise accounts — except trial accounts — for bulk migration of data. Unfortunately, it is not available for personal accounts (free or pro).

    More details can be found in this article on Using Box with FTP: https://support.box.com/hc/en-us/articles/360043697414-Using-Box-with-FTP-or-FTPS 

    Thanks for your question and let us know how else we can help!

    Best,

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