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Question

FTP - CAPTCHA

  • May 23, 2025
  • 3 replies
  • 54 views

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Our FTP credentials looks to have changed when we use updraft to upload site files to our box account. 

 

updraft is saying it needs a captcha from box. are you able to assist with this at all? owuDWrRkYaVDQy0vi3HAFMpOQ.png

3 replies

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Hi there, 

Welcome to Box Community and glad to help! 

We've created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!


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We have not received any email from your support regarding this matter. We need this resolved please. 


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I am just poking this conversation as I am now seeing this error message in Filezilla.