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I’m trying to change from monthly to annual. When I search, it sends me to the user forum with links back to the user forum. It’s a loop.

 

Is there any way to get support from Box? It doesn’t seem like it should be that difficult.

 

Thanks

Hi ​@Jblo, 

Welcome to Box Community, and we’re glad to assist! 

If you have any change request related to your payment. Kindly reach out to our Billing team by emailing billing@box.com. 

 

Thanks for posting and we look forward in assisting you! 

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