I’m trying to change from monthly to annual. When I search, it sends me to the user forum with links back to the user forum. It’s a loop.
Is there any way to get support from Box? It doesn’t seem like it should be that difficult.
Thanks
Question
From monthly to annual billing-Caught in support loop
Hi
Welcome to Box Community, and we’re glad to assist!
If you have any change request related to your payment. Kindly reach out to our Billing team by emailing billing@box.com.
Thanks for posting and we look forward in assisting you!
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