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From individual (legacy) to Business Plus

  • May 22, 2025
  • 2 replies
  • 34 views
C
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Hello there!
This is my first post and I really need your help before changing the setup for my Account.
We are an NGO and we have one user.

As many other organizations, we storage our information and invite external, free collaborators to access to our files. 

Right now, we have 48 external collabotators that access to our files with their own free box accounts.

My questions:

1) how can I upgrade my account to a Business Plus without making a mess?

2) how much do I have to pay monthly/yearly for this upgrade? 

3) Do I have to send my 501 format to obtain a discount for being a NGO?

4) Do I need to backup all my information?

5) please confirm that on Business plus, all these 48 external collaborators do not pay.

6) on a second stage, can I assign a fixed amount of space to each one of my collaborators so all their info will be under my account? or at that time, do they become a user? 

Thanks for all your support!

    2 replies

    C
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    Hi Aida,

    Welcome to the Box Community!

    A billing associate can help address the issue and questions you raised here.

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.

    Thanks again for your post and you have a great day!

    C
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    Hello!...

    I am trying to create a folder on my box account (currently set to Personal Pro) that will accept uploads from people who have a link. 

    And also via a browser using the embedded widget thing.

    It is for uploading pictures for a memorial service to be held later this year.

    however, I only need this option for  a couple months.

    I see that if I upgrade to Business, it's 60$ a month (3 users @ 20ea).

    I'm fine with a couple months...but not with a possible +600$ charge for a whole year.

    how would I go about doing this where I don't have to pay 600+ for a year.

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