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Question

free up space

  • May 27, 2025
  • 2 replies
  • 10 views

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I just deleted some folders and all files in trash but available space is not increasing.

please fix it - thanks

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Balz, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting! 


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

thanks for fixing this.

you could implement it the same way it is on a computer: as soon as you delete it in the trash, space is freed up

br b