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Question

free storage space incorrect

  • May 23, 2025
  • 1 reply
  • 8 views

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Hi Box 

 

After removing files from my free account the storage space is showing the incorrect amount thats free, please check and fix.

Thanks

Diana

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Diana, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!