Skip to main content

Hi Box,


After removing files from my account the free storage space is incorrect please check and fix, thanks. also the available bandwidth amount is showing 9.3 GB it should be 10 GB please fix this too, thanks..


J.

Hi J, 


Welcome to Box Community and glad to help! 


We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting! 

Reply


Terms & ConditionsCookie settings