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Question

Free storage error

  • May 23, 2025
  • 1 reply
  • 47 views
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Hi Box Team, After removing files from my account the free storage amount isn't correct, please check and fix.

Thanks Diana

    1 reply

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    Hi Diana, 

    Welcome to Box Community and glad to help! 

    Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

    Hope it helps! 

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