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Question

Free storage error

  • May 22, 2025
  • 1 reply
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Hi after deleting files my free storage space amount is incorreect, please check and fix this for me if you would, thanks!!

Andres

1 reply

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Hi there. 

Welcome to the Box Community!

I have cleared your storage and it should be updated on your end now. You may refer to this article as to why this issue occurs: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks!