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Question

Free space on my account is not accurate

  • May 23, 2025
  • 1 reply
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Free space on my account is not accurate.

Can Box support please run script on my account to fix this?

Storage Usage Or File Count In My Account Is Incorrect – Box Support

    1 reply

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    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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