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Question

Free space incorrect

  • May 23, 2025
  • 1 reply
  • 8 views

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I noticed that after deleting many files and copied others into my box account the space reported is not correct for account ID

32606819750

Could you please run the script on that account to recalculate the free space?

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Gustavo, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!