Skip to main content
Question

Free Space Availability

  • May 23, 2025
  • 1 reply
  • 73 views
Forum|alt.badge.img

I have no files in my account because I deleted them all to free space. That was several days ago. But my account says I have used 9.8GB of 10GB. How do I fix this?

    1 reply

    Forum|alt.badge.img

    Hi Mark, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Hope it works!

    Terms of ServiceAccessibility statement