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my account seems stuck on 9.6GB usage out of 10GB. I've deleted several files + contacted other people who shared files with me to delete theirs. nothing helps.


 


please assist.

Hi Peter, 


Welcome to Box Community and glad to help! 


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting! 

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