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Question

Free space

  • May 23, 2025
  • 1 reply
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My account does not display the amount of free space correctly. Please help.

1 reply

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Hi Fiora, 

Welcome to Box Community and glad to assist with your storage issue. 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist. 

Hope it helps!