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Question

Free Space!!!

  • May 22, 2025
  • 1 reply
  • 17 views

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Dear Box team,

I just downloaded the mobile app because of the promised 10 GB free storage:

"Mark your calendar! Download the Box Mobile app in August and get a bonus 10GB of storage for free, so you can capture more videos, scan more documents, and create more Box Notes."

But nothing happened, can you please fix this? 

1 reply

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Hi there, 

Welcome to the Box Community, I'm happy to help!

This might require some account specific information to address, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. 

Please check your email for details and updates.

Regards,