Question

Free account space not freeing up

Hi Box,

After removing files from my account its showing the wrong free account space by several gigabytes, please check and fix.

thanks

Diana

Hi Diana,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Hope it works!

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