I had cancelled in admin console prior to renewal. System auto renewed and charged me. Please cancel and refund account.
Question
fraudulent autorenewal
Hi
Welcome to Box Community, and we’re sorry to hear that it autorenewed after your cancellation.
It indicates that you have already collaborated with one of our team members, and please keep an eye out. Someone from the Billing team is already working on your case and we will reach out to you as soon as possible.
Thanks for posting, and we hope to get this sorted out soon!
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