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Hi - I currently have an individual account, however the company i work for has a paid account. I unsynced some folders which I had access to but now I no longer have access online. Also people no longer have access on their desktop. 


Erin  

Hi Erin, 


Welcome to Box Community and glad to help! 


What steps did you take to unsync these folders? Also, can I confirm your Box version and Operating System? 


We'd love to further assist! 


 


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