My lawyer has shared a Box with me. I have installed Box Sync but all I see in the synced folder is the "Get started with Box" pdf, none of the other folders/files have been downloaded in the sync. Why not?
Question
Folders shared with me not showing up in sync
Hi there,
Welcome to the Box Community! I’m happy to help.
I suggest that you check this link from our Box Product Support page and follow the steps in syncing files.
https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-for-Box-Sync
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.