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Question

Folders not showing up

  • May 23, 2025
  • 1 reply
  • 15 views

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I have done a sync but the folders are not showing up? Can anyone help me fix this? We were told that box had to do something on their end and it was fixed, but its not

1 reply

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Hi there, 

Welcome to Box Community, glad to help! 

To assist with your sync issue, what is the current Operating System running in your machine and your current Box version? 

We'd love to further assist!