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Question

Folders Disappeared

  • Apr 29, 2026 4:41 PM UTC
  • 1 reply
  • 64 views
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A folder has disappeared from our Box instance.  It contains a wide variety of content that cannot be replaced.  I reviewed my Trash and it is not in my folder.

 

Please advise.

1 reply

Rona Box
  • Community Manager
  • Apr 29, 2026 7:21 PM UTC

Hi ​@EDet13, 

Welcome to Box Community, and we’re going to assist with your missing folder. 

To help with your missing content, let me go ahead and submit a support ticket. Please keep an eye out and a member from the Box Product Support team will reach out to you shortly. 

 

Thanks for posting! 

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