Hello,
Several of our Organization folders show they were updated "yesterday by Box System (1)" and appear to be missing lots of files.
What does it mean when "Box System (1)" updates a folder? And where are our files?!
Thanks!
Maugan
Hello,
Several of our Organization folders show they were updated "yesterday by Box System (1)" and appear to be missing lots of files.
What does it mean when "Box System (1)" updates a folder? And where are our files?!
Thanks!
Maugan
Could someone please provide an answer…???
Hi
“Box system” refers to any changes made by our system through automation set by the user or an automation from your Box Enterprise settings. There is no unidentified or external user taking actions to update your content.
Activities may refer to the following :
The best course of action would be to take a look at a User Activity Report. Account Admin or Co-admins can run this report.
Once the report is generated, you can review the affected files and folders. If you need further assistance, please submit a ticket to Product Support and attach the report.
Have a great day!
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