Hi, one of my folders per folder detail has 31GB and my overall usage is 28GB.
This does not make sense. How can I obtain a real size folder number?
Thanks
Question
Folder size does not make sense
Hi Fernando,
Welcome to Box Community and glad to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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