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Hi, one of my folders per folder detail has 31GB and my overall usage is 28GB.


 


This does not make sense. How can I obtain a real size folder number?


 


Thanks

Hi Fernando, 


Welcome to Box Community and glad to help! 


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting! 

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