We have a folder that is owned by a person, who is no longer with the company and their E-mail has been disconnected. How can I transfer that ownership without loosing all the files?
Question
Folder owner is no longer with company
Hi Sean,
Welcome to the Box Community!
You would need to contact the Box Admin that is managing the current owner's Box or your internal helpdesk so they can point you to the designated admin that can perform this within your organization. The Admin can delete the managed user and will have the option to transfer the contents of that user to someone else.
More details can be found in this article: https://support.box.com/hc/en-us/articles/360043694514-Deleting-Managed-Users
Thanks for reaching out and let us know how else we can help!
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