Folder Ow

Hi ​@TerriC 

Welcome to Box Community and glad to help!

If your managed user no longer works with your company and has content in their account, as an admin you can delete the managed user and transfer the content and workflows to another user by following below steps: 

To delete a managed user:

1. Go to Admin Console > Users and Groups 
2. Select the Managed Users tab
3. Click the user name
4. Click Delete User 
5. If the user owns content in Box:
   1. Select from:
      • Transfer content and workflows to another user, and then enter the name or email address of another managed user in your organization that the deleted user's content will be transferred to. Content left in the user's trash will also be transferred.
   2. Click Continue
6. Decide whether you want to notify the involved users. (You can choose to notify the deleted user at the email address in their managed user account, and also the user that content and workflows are being transferred to.)
7. Click Delete User

Please note that the process of transferring content can take some time to complete, depending on the amount of content your user owns. The more content they own, the longer it takes to complete. You may check this link for more information : Deleting Managed Users.

Hope this helps!