In my box sync (on windows server 2012) 1 folder created by my associate, does not exist. I see only the folder that i have created.
In my laptop with box drive, all is ok.
I don't understand !!
Question
FOLDER NOT SYNCING
Hi Lorenzo,
Welcome to the Box Community!
In rare cases, a certain sequence of actions/events between the local computer and the Box website may prevent a file from being synced.
In this case, the best solution is to restart Box Sync. Here's how:
Mac
- Locate the Box Sync icon in the Menu Bar and click to open the menu.
- In the menu, select Quit.
- Restart Box Sync from your Applications folder.
Windows
- Locate the Box Sync icon in your System tray and right-click to open the menu.
- Select Quit.
- Start Box Sync from the Windows Start menu.
Restarting Box Sync will automatically kick-off a new Sync process. This will provide another opportunity for the file to be Synced.
Best,
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