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Question

Folder naming convention from folder created from Salesforce

  • May 23, 2025
  • 1 reply
  • 16 views

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How do I change the naming convention of Box folders that are triggered through Salesforce? The template name is currently a record's ID rather than the name, which is more easily identifiable for my users.

Ex: Folder name is currently "Aooox10000789HHooW" rather than "Hollow Road Project"

1 reply

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Hi James, 

Welcome to Box Community and glad to help! 

I opened a new ticket and a member of our team will get in touch through email. Please keep an eye out. 

Thanks for posting!